LumenBill

Support

We're a small team and we read every message personally.

Email us

We respond within 24 hours on weekdays.

support@lumenbill.io

Common questions

How do I cancel my subscription?

Go to Settings → Billing and click "Cancel subscription." Your access continues until the end of the billing period.

What happens to my data if I cancel?

Your data is retained for 30 days after cancellation, then permanently deleted. You can export your data at any time from Settings.

When am I charged?

After your 14-day free trial ends. You will receive an email reminder 3 days before the trial expires.

Can I change my email address?

Yes — go to Settings → Account and update your email. You will receive a confirmation link at the new address.

Is my data backed up?

Yes. Your data is stored in Supabase with daily automated backups and point-in-time recovery.

How do I send an invoice to a client?

Go to Invoices → New Invoice, fill in the details, and click "Send." Your client receives a payment link via email.